Enterprise-grade security, fiduciary level trust.
Every technical decision we make starts with one question: would a fiduciary trust us with their data?
SOC2 Certified
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Availability
- HA clusters, disaster recovery, SLO/SLA monitoring
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Security
- IAM, MFA, firewalls, network segmentation
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Confidentiality
- Encryption at rest and in motion, least privilege, data classification
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Processing Integrity
- Input validation, reconciliation, consistency checks
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Privacy
- Consent management, data minimization, deletion policies
Dedicated Tenant Architecture
Your data is yours. Every customer's data is logically isolated and protected using tenant-aware access controls throughout our platform. All data is tagged with a unique customer identifier, and every request is authorized to ensure customers can only access their own information.
LLM Privacy
Your data is never used to train AI models. Period.
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AWS / Bedrock
Opted out of all AI training
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Anthropic
Contractually prohibited from training on customer data
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Groq
Contractually prohibited from training on customer data
Governance & Auditability
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Audit logs for every action
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AI rationale on every AI-generated output
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Confidence scores on every AI-generated output
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Human-in-the-loop for critical decisions
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24x7 monitoring
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99.95% uptime SLA
Responsible Security Disclosure
We take the security of Alpha Labs seriously and appreciate the efforts of security researchers and our users in helping us keep our platform secure. If you believe you have discovered a security vulnerability, please report it to security@alphalabs.ai with a detailed description of the issue, the steps required to reproduce it, and any supporting information.
We ask that you avoid accessing or modifying customer data, disrupting our services, or publicly disclosing the vulnerability until we have had a reasonable opportunity to investigate and address it. We will acknowledge receipt of your report, investigate it promptly, and work with you to validate and remediate any confirmed issues.